Discounts
Senior
Citizens (over 65), Active Military, First Responders (Police Officers,
Firefighters, Paramedics, etc.), Disabled Citizens, Service Dog Owners,
Foster Dog Families.
About Us
We are a family owned and
operated local business. Paul, our head technician, has been a dog owner
and pet enthusiast for over 45 years. He has been involved in dog related
events and programs for over 20 ears. Some of you may remember the Mutt
Derby at Derby Lane. Paul, was the chair of that event for over 10 years.
Our technician will come to your home on a regular schedule and completely
clean all the pet feces from your yard and double bag the waste. Leaving
you a clean safe place for you to entertain, your children to play, and
your pet to play.
After every yard, all of our equipment is cleaned and disinfected with a
parvocide to prevent the spread of disease.
After clean up, a notice will be left on your door to let you know we were
there and your yard is clean.
Don't forget we do clean-ups for doggie parties and other pet related
events. Our company also volunteers at charity dog events to assist with
the pet waste clean-up.
Frequently Asked Questions
What services are
available?
We come to your house and clean up your dog's messes! We can also
disinfect decks, patios and dog runs. We also offer commercial service for
hotels, condos, apartments, business parks, bike paths, playgrounds, etc.
We offer service on a one-time basis, once a week, or every other week.
Why should I use your
service?
Face it, it's not the most
pleasant task, and you've got better things to do with your time! You may
want to use our service if you're pregnant, undergoing chemotherapy, have
a weakened immune system or have trouble bending or lifting. Dog feces can
carry several parasites that can be transmitted to humans and other
animals.
What are your rates?
Residential rates are based on how many animals we provide service for.
Commercial rates require an on-site visit, please call for details.
Does the first visit cost extra?
It depends on the accumulation of waste. If your yard hasn't been cleaned
in more than two weeks, there may be a one-time first-visit charge. This
will be discussed with you in advance, and we will start work when you are
happy with your rates.
How can I start or stop service?
A simple phone call will do it. When you set up service we'll come out and
meet with you and your animal(s) and give you an estimate based on your
needs. There are no long term contracts to sign, you may stop service at
any time. We can also accommodate vacation stops.
How am I billed for service?
We'll mail you an invoice by the 20th of the month, and we'll pro rate
your charges if you start service in the middle of the month. We can
accept checks, but we cannot take credit cards at this time. (We expect to
shortly!) You may also pay in cash if you wish. Note: One-Time cleanup is
not invoiced, but is billed at time of service. A $10.00 late charge is
assessed if payment is not postmarked by the 7th of the following month. A
$20.00 charge will be assessed for returned checks. If a debt is taken to
court or referred to a collection agency, you will also be held
responsible for all collection and court costs including any interest,
fees, charges, and/or expenses permitted by law.
How do you handle holidays?
We take the following holidays off: New Years Day, Memorial Day, 4th of
July, Labor Day, Thanksgiving Day and Christmas Day If your service date
is scheduled on a holiday, we can either provide service on the next work
day, or we can skip the holiday (if we skip, we won't bill you for it, a
credit will appear on the next months invoice.) It's your choice.
What are your service areas?
We provide service to Pinellas, Hillsborough, and Southern Pasco Counties and
the surrounding Tampa Bay areas.
Do I need to sign a contract?
No long term contract is necessary, although we do ask that you sign a
statement that gives us permission to come onto your outside property on
service days, outlines the rate structure and billing terms, and states
that service is month to month and may be cancelled anytime by either
party.
Is there one-time-only service?
Absolutely! If you have a party, wedding, or special event, or are buying
or selling a home, why not let us make sure your yard is clean and
presentable? Rates for one-time service are based on the time spent
cleaning.
How do you dispose of waste?
Waste is double bagged bags and disposed of either in your garbage can or
in accordance with city, county and state regulations. If we take it with
us when we leave, there would be a slight additional disposal fee. Since
dogs are carnivores, their waste is protein based and harmful to lawns,
and unlike sheep, cows and chickens, there is no commercial use for it.
Yet.
Do you work when it rains?
Yes, in light or periodic rain. The only time we can't is if it's so muddy
it would damage your lawn. If we have to miss a day because of weather, we
will come the following day or you will not be billed for that day's
service, a credit will appear on the next months invoice.
Do I need to be there when you service my yard?
The first time, we'd like to meet you and your animals so we can all get
acquainted. After that, we don't require that you be there, although
you're always welcome to check up on our work.
Do I have to leave my gate unlocked?
Since we're not allowed to climb over fences, we can handle this a few
ways: You can provide combination to or keys to your own lock, or we'll
provide a pad lock at no cost to you, or you can also leave your gate
unlocked on service days if that's your preference.
Can you work with my dog(s) in the yard?
Usually, yes. We like animals and are comfortable with most dogs. However,
if your dog is territorial or aggressive we may ask you to confine the
animal on service days.
Can I schedule service for a certain day?
We work Monday through Friday, and will make every effort to service your
yard on the day of your choosing. Thursday and Friday are the busiest
days, and may not be available depending on our workload. Once you
schedule a day, we won't change it unless you request we do so. In other
words, if you schedule for Fridays, you won't lose that service time to a
new customer unless you request a change.
What about diseases and
health concerns?
Several parasites like to live
in animal fecal matter. Some of these can be transmitted to humans or
other animals. We disinfect our tools and boots after servicing every yard
to keep you and your children and pets safe. (We use Ken-Care, a kennel
disinfectant used by vets that kills Parvo, distemper, Pseudorabies,
Newcastle and other viruses.) If we notice any parasites in your yard we
will certainly let you know!
Can I skip a day? What
about vacations?
You can temporarily suspend
service without any penalty by contacting us at least 24 hours in advance
of scheduled service. You will not be billed for days you skip unless we
are not notified.
How does your "Satisfaction
Guarantee" work?
We pride ourselves on our
excellent service and want to make sure you're happy with our work!
If you are not satisfied with our service for any reason, we will come
back and make the job right, or we won't bill you for that service day. We
value you as a customer and we're more than willing to work with you to
resolve any issues that may arise.
How often will you service my yard?
You can set up service on an twice a week or once-a-week basis. We do not
offer monthly service, as the accumulation of droppings tends to be
substantial if not addressed at least every week. We also offer one-time
cleanups.
Do you work year-round, even in winter?
Yes! On occasion, rain or a hurricane may cause us to skip a service day.
You will not be billed for days skipped due to weather.
Do you have a discount or referral program?
Yes! We will take $13.50 off your bill when you refer a new customer who
signs up for continuing (weekly or twice-weekly) service. We also offer
discounts on services to Senior Citizens and owners of service animals,
active military, police officers, fire fighters, and paramedics.
What happens if you can't get into my yard?
If this happens, it's usually because your dog is overly "territorial"
that day. The first time, we'll waive the charges for that day and contact
you to resolve the problem. For any subsequent times, we'll have to bill
for the service call.
How is your service
technicians identified?
You'll see us arrive in a van
or truck bearing Blue Diamond Pet Waste Clean-up Service company signs.
The technician should be wearing a shirt that identifies them as a Blue
Diamond Pet Waste Clean-up service employee.
How can I be sure you've
been to my yard?
First, you'll notice your nice
clean yard! Also, we leave dog biscuits and a service notice on your door!
Please let us know if your dogs have any diet restrictions.
Tell me about aPaws and its
Code of Conduct
Apaws is the Association of
Professional Animal Waste Specialists. We are a member, and pledge to
adhere to their code of conduct. Here's an overview:
Member will not mistreat
animals and agrees to report any mistreatment of animals they serve.
Member will disinfect all tools to insure the health of the animals they
serve. Member will dispose of waste properly and according to city or
state laws. Member agrees to carry liability insurance. The full version
can be viewed at
http://www.apaws.org/conduct.html
WHY do you DO this?
Hi! This is the owner, Paul
Chesler, speaking on a personal note. First of all, I like animals and
like working outside and meeting new people. I read a press release about
a poop scooper service, and started doing some research. I was looking for
a business that I could run from home without a storefront, one that had
low overhead, a flexible schedule and could be started on a part time
basis until it grew to the point where it could replace my corporate
cubicle job. I found many success stories and reviewed several scoop
services, and decided to jump in feet first. Someone's got to do it!
Customer Testimonials
I'm glad I spotted the sign
on your truck. We were looking for a service to clean the dog waste from
our yard. We absolutly love your service. N.S. St. Petersburg.
I heard about pet waste clean-up services and was glad I found you in the
phone book. P.R. Clearwater.
We know when we entertain our yard will be clean and ready for our guests.
J.D. Indian Rocks Beach.
Thank you for the past year of excellent service. R. S. Kenneth City
Thank you! It was a nice yard to come back to! R.S. Seminole
You are a life saver. Thank you for coming out on such short notice. C.B.
Seminole
Commercial Rates
Are based on size of
property and number of dogs in residence. For most properties the weekly
charge would be equal to $10 per dog per month. Please call Blue Diamond
Pet Waste Clean Up Service at 727 224-7886 for an on property estimate.
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We Do One Time Clean Ups
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Having a doggie or puppy party?
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Sponsoring a doggie event?
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Common areas in your development smelling bad?
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Gift Certificates-custom made to give for gifts
or business.
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Give Blue Diamond Pet Waste Clean Up Service a
call at 727 224-7886 and find out how affordable professional pet waste
clean up can be.
Blue Diamond Pet Waste Clean-Up Service
