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Resolve to be a master of change rather than a victim of change. - Brian Tracy
Internet & Marketing Glossary

As my dad always said, "Knowledge is your best defense". Therefore, we have compiled a list of basic marketing and internet terms that will keep you in the know and one step ahead of  your competition.  Get ready, get set, GROW!

Your greatest asset is your earning ability. Your greatest resource is your time. - Brian Tracy

Above The Fold
The part of a webpage that is visible in the web browser window when the page first loads.

Alexa Ranking (Small Sampling)
Alexa data is based on a statistical sample of website users who have downloaded the Alexa Toolbar therefore it is NOT a good indicator of traffic.

Algorithm
A set of mathematical equations or rules that a search engines use to rank the content contained within its index in response to a particular search query.

Analytics
Technology that helps analyze the performance of a website or online marketing campaign.

Banner Ad
An electronic billboard or ad in the form of a graphic image that comes in many sizes and resides on a Web page. Banner ad space is sold to advertisers to earn revenue for the website.

Blog or Web Log
A blog (short for "web log") is a type of web page that serves as a publicly accessible personal journal (or log) for an individual. Typically updated daily, blogs often reflect the personality of the author. Blog software usually has an archive of old blog postings. Many blogs can be searched for terms in the archive. Blogs have become a vibrant, fast-growing medium for communication in professional, political, news, trendy, and other specialized web communities. Many blogs provide RSS feeds, to which one can subscribe and receive alerts to new postings in selected blogs.¹

Browsers
Browsers are software programs that enable you to view WWW documents. They "translate" HTML-encoded files into the text, images, sounds, and other features you see. Microsoft Internet Explorer (called simply IE), Mozilla, Firefox, Safari, and Opera are examples of "graphical" browsers that enable you to view text and images and many other WWW features. ¹

Cookie
A message from a WEB SERVER computer, sent to and stored by your browser on your computer. When your computer consults the originating server computer, the cookie is sent back to the server, allowing it to respond to you according to the cookie's contents. The main use for cookies is to provide customized Web pages according to a profile of your interests. When you log onto a "customize" type of invitation on a Web page and fill in your name and other information, this may result in a cookie on your computer which that Web page will access to appear to "know" you and provide what you want. If you fill out these forms, you may also receive e-mail and other solicitation independent of cookies. ¹

Custom Search Engine (CSE)
A Google service in which individuals can create a Google account (free) and create a search engine directed to search within up to 5,000 URLs or websites they select. More information at CSEs: Make Your Own Search Engine and Finding CSEs. ¹

Domain Name, Domain Name Server (DNS) Entry
Any of these terms refers to the initial part of a URL, down to the first /, where the domain and name of the host or SERVER computer are listed (most often in reversed order, name first, then domain). The domain name gives you who "published" a page, made it public by putting it on the Web. A domain name is translated in huge tables standardized across the Internet into a numeric IP address unique the host computer sought. These tables are maintained on computers called "Domain Name Servers." Whenever you ask the browser to find a URL, the browser must consult the table on the domain name server that particular computer is networked to consult. "Domain Name Server entry" frequently appears a browser error message when you try to enter a URL. If this lookup fails for any reason, the "lacks DNS entry" error occurs. The most common remedy is simply to try the URL again, when the domain name server is less busy, and it will find the entry (the corresponding numeric IP address).¹

Ethernet Card
A piece of hardware that is usually in a computer which knows how to talk the ethernet protocol on a wire. This is a kind of network interface.

Ethernet
A protocol or system for a set of computer networking technologies for local area networks (LANs), the origins of which came from Bob Metcalfe's Harvard's dissertation on "Packet Networks."

File Transfer Protocol FTP
Ability to transfer rapidly entire files from one computer to another, intact for viewing or other purposes. ¹

Freshness
How up-to-date a search engine database is, based primarily on how often its spiders re-circulate around the Web and update their copies of the web pages they hold, and discover new ones. Also determined by how quickly they integrate new sites that web authors send to them. Two weeks is about as good as most search engines do, but some update certain selected web sites more frequently, even daily. ¹

Host
Computer that provides web-documents to clients or users. See also web server. ¹

Hostname
A name which can be resolved (using a name server) into an IP Address.

Hypertext Markup Language (HTML)
Hypertext Markup Language. A standardized language of computer code, imbedded in "source" documents behind all Web documents, containing the textual content, images, links to other documents (and possibly other applications such as sound or motion), and formatting instructions for display on the screen. When you view a Web page, you are looking at the product of this code working behind the scenes in conjunction with your browser. Browsers are programmed to interpret HTML for display. HTML often imbeds within it other programming languages and applications such as SGML, XML, Javascript, CGI-script and more. It is possible to deliver or access and execute virtually any program via the WWW. You can see HTML by selecting the View pop-down menu tab, then "Document Source." ¹

HyperText Transfer Protocol HTTP
The protocol for moving files across the net; it requires two client programs. The HTTP client and the server.

IP Address
A set of four numbers (each between 0 and 255, with some restrictions), separated by periods that uniquely identifies an address on a network.

Internet
The vast collection of interconnected networks that all use the TCP/IP protocols and that evolved from the ARPANET of the late 60’s and early 70’s. An "internet" (lower case i) is any computers connected to each other (a network), and are not part of the Internet unless the use TCP/IP protocols. An "intranet" is a private network inside a company or organization that uses the same kinds of software that you would find on the public Internet, but that is only for internal use. An intranet may be on the Internet or may simply be a network. ¹

Internet Service Provider
This is the service or company you use to access the Internet.

Keywords
A word searched for in a search command. Keywords are searched in any order. Use spaces to separate keywords in simple keyword searching. ¹

Keyword Phrase
More than one KEYWORD, searched exactly as keyed (all terms required to be in documents, in the order keyed). Enclosing keywords in quotations " " forms a phrase in AltaVista, , and some other search tools. Some times a phrase is called a "character string." ¹

Modem
A piece of hardware that allows the computer to talk over a phone line. A modem is often used as a network interface.

Name server
A machine on the network that allows you to resolve hostnames into IP addresses.

Network Interface
A thing inside a computer that knows how to send information over a wire (or fiber, or whatever). Usually, one per computer.

PDF or .pdf or pdf file
Abbreviation for Portable Document Format, a file format developed by Adobe Systems, that is used to capture almost any kind of document with the formatting in the original. Viewing a PDF file requires Acrobat Reader, which is built into most browsers and can be downloaded free from Adobe. ¹

RSS or RSS Feeds
Short for "Really Simple Syndication" (a.k.a. Rich Site Summary or RDF Site Summary), refers to a group of XML based web-content distribution and republication (Web syndication) formats primarily used by news sites and weblogs (blogs). Any website can issue an RSS feed. By subscribing to an RSS feed, you are alerted to new additions to the feed since you last read it. In order to read RSS feeds, you must use a "feed reader," which formats the XML code into an easily readable format (feed readers are to XML and RSS feeds as web browsers are to HTML and web pages. ¹

Spiders
Computer robot programs, referred to sometimes as "crawlers" or "knowledge-bots" or "knowbots" that are used by search engines to roam the World Wide Web via the Internet, visit sites and databases, and keep the search engine database of web pages up to date. They obtain new pages, update known pages, and delete obsolete ones. Their findings are then integrated into the "home" database. Most large search engines operate several robots all the time. Even so, the Web is so enormous that it can take six months for spiders to cover it, resulting in a certain degree of "out-of-datedness" (link rot) in all the search engines. ¹

TCP/IP
(Transmission Control Protocol/Internet Protocol) -- This is the suite of protocols that defines the Internet. Originally designed for the UNIX operating system, TCP/IP software is now available for every major kind of computer operating system. To be truly on the Internet, your computer must have TCP/IP software. See also IP Address. ¹

URL
Uniform Resource Locator. The unique address of any Web document. May be keyed in a browser's OPEN or LOCATION / GO TO box to retrieve a document. ¹

Web Server
A computer running software, assigned an IP address, and connected to the Internet so that it can provide documents via the World Wide Web. Also called HOST computer. Web servers are the closest equivalent to what in the print world is called the "publisher" of a print document. An important difference is that most print publishers carefully edit the content and quality of their publications in an effort to market them and future publications. This convention is not required in the Web world, where anyone can be a publisher; careful evaluation of Web pages is therefore mandatory. ¹

Website Host
For a website to be viewed by other people it must be stored on a computer (web server) that is connected to the internet. A company that provides this service is known as a web host; and the service it provides is web hosting.

XHTML
A variant of HTML. Stands for Extensible Hypertext Markup Language is a hybrid between HTML and XML that is more universally acceptable in Web pages and search engines than XML. ¹

XML
Extensible Markup Language, a dilution for Web page use of SGML (Standard General Markup Language), which is not readily viewable in ordinary browsers and is difficult to apply to Web pages. XML is very useful (among other things) for pages emerging from databases and other applications where parts of the page are standardized and must reappear many times. See XHTML. ¹
 

¹ UC Berkeley

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